01
Business knowledge
Services, FAQs, policies, positioning, proof and preferred language structured into one usable knowledge layer.
AI Front Door Sprint
Your website should qualify customers before you pick up the phone.
Replace the passive contact form with a branded AI concierge that answers questions, understands intent and hands your team a clean commercial brief.
✓ £500 launch setup✓ Built around your business✓ Human handoff included
Hi — what can I help you achieve?
I can answer questions, recommend the right service and prepare a brief for the team.
Commercial enquiryService, budget, timing and contact route capturedQualified
Consultation requestedContext prepared before the human conversationReady
Describe what you need…→
24/7Useful coverage without another inbox.
One briefIntent, need and next step structured.
Your voiceBusiness-specific knowledge and tone.
Human controlEscalation when judgement matters.
What gets installed
Not a chatbot. A commercial routing layer.
The front door is trained around your offer and designed to move a visitor towards the right next action—not keep them trapped in a conversation.
02
Branded conversation
A customer-facing interface that sounds like the business and guides visitors through the right questions.
03
Lead qualification
Captures the few variables that determine fit, value and urgency before the enquiry reaches a person.
04
Clean handoff
The team receives a structured brief with the prospect’s need, context and requested next step.
05
Demand intelligence
Recurring questions, objections and requested services become a clearer picture of what the market wants.
06
Managed improvement
Answers, routing and knowledge improve after launch instead of becoming another forgotten website widget.
Personalised prospective-client demo
Concept Events, reimagined with an AI event concierge.
Instead of asking an organiser to navigate dozens of hire pages, the concierge shapes the first event brief and recommends the right route into the team.
This is a speculative demonstration built from publicly available service information. Concept Event Solutions is not presented as an existing client.
✦ CONCEPT EVENT SOLUTIONS
Concierge onlinePlan your event
Your perfect event starts with one conversation.
Tell us what you’re planning. We’ll shape the right production and hire package.
StagesAudio visualLightingMarqueesPowerManagement
✦Event ConciergePowered by Concept’s expertise
OnlineThe launch offer
One useful front door, live.
Start with a focused customer journey. Prove that it handles enquiries and produces better briefs before expanding into deeper automation.
01
Scope
Choose the audience, offer, launch channel and questions that determine a valuable enquiry.
02
Build
Structure the knowledge, design the interface, configure qualification and wire the human handoff.
03
Launch
Test the customer journey, publish it and improve it from real conversations.
Workflow & productisation setup
£500One-off launch setup, paid securely through Stripe.
- ✓Customer journey and qualification design
- ✓Business-specific knowledge base and brand voice
- ✓Branded front-door experience for one focused workflow
- ✓Lead capture, routing and human handoff configuration
- ✓Launch testing and initial refinement
Managed agent continuity
£200/moMonitoring, reporting, refinement and operator support after launch.
The £500 checkout covers the defined setup product shown on Stripe. Bespoke integrations or wider operating-layer work are scoped separately before work begins.
Questions before launch
Clear boundaries. Useful first deployment.
Is this just a website chatbot?
No. The work starts with qualification, routing and handoff. The conversation exists to create a better commercial next step.
Does it replace the team?
No. It handles repetitive first-touch work and escalates the moments where judgement, pricing or trust need a person.
Can it use our existing website?
Usually. The front door can be embedded, linked as a dedicated page or launched first through WhatsApp or Telegram.
What happens after setup?
You can run the deployed workflow as agreed or add managed continuity for monitoring, reporting and ongoing improvement.
Give the next visitor a better way in.
Start with one commercial workflow. Earn the right to build the wider operating layer.